Return & Refund

Want to return something? No problem!

📦 Download return slip: Depending on your order number, you will find the right portal here to download your return slip.

• Order number with #ESXXXX

👉 Return portal : https://eu-by-selectbody.myshopify.com/apps/returns

📝 Important:
Please make sure to enter your email address and order number correctly so that the return slip can be created automatically.

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Return & Refund

We want you to be completely satisfied with your order. If that's not the case, you can easily return your order.

Return period

You can return products within 30 days of receiving the goods.

Conditions for a return

• The goods must be in their original packaging

• Products must not be damaged

• Returns without original packaging or outside the deadline cannot be accepted

Return address

A-ecom GmbH
Gabelsbergerstraße 54–56
35576 Wetzlar
Germany

Return costs

The return costs are a flat rate of € 0 and will be borne by us.
Please use our returns portal to ensure a smooth return process.

refund

Once we have inspected the return, a refund will be issued to the original payment method. Processing may take up to 3 business days after receipt of the return.

Contact for returns

If you have any questions about returns or need support, you can reach us at any time at:
📧 kundenservice@a-ecom.de